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NTS Code of Practice

The hSo NTS Code of Practice aims to provide:

  • The Purpose and Status of the Code
  • A Definition of Number Translation Services
  • Explanation of how Number Translation Services work
  • The cost(s) of calling Number Translation Services
  • Customer Information and Advice
  • Approval and Review of Codes

Click here to download the Code of Practice.

This Code of Practice is for your information and is written in line with the regulatory body (OFCOM) requirements. Nothing in this Code of Practice detracts from your statutory or common law rights, nor does anything it contains form part of any contract between hSo and you as a customer, unless expressly stated.